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Refund Policy

Return Policy

Product Returns

We are pleased to offer refunds to our customers for the following reasons:

  • Is not of an acceptable quality; OR
  • Is not fit for the intended purpose; OR
  • Does not match description given OR
  • Damaged/unusable during transportation

We do not offer refunds due to any delays caused in shipping the product to your address; as there are multiple factors involved in the shipping process that are beyond our reasonable control.

If for any of the above-mentioned reasons you are not satisfied with your product purchase, you may return the product(s) within 14 days of purchase to receive a full refund of the amount paid for the returned item(s). Shipping to you is non-refundable, and you are responsible for return shipping costs.

Clearance category items are not eligible for return or refund.

Email for a refund request.

Allow up to 30 days to receive a credit into your account after the returned item is received by us.

Mail any returns to:

Holy Sanity – Product Return (Please specify Order Number)
2/16 The Link, Mill Park, Victoria 3082 Australia


At Holy Sanity, we endeavour to make the world a safer and healthy place for you and loved ones. We offer customised portable hand sanitisers manufactured, bottled and shipped within Australia.
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