1. Introduction
1.1 We are committed to safeguarding the privacy of visitors to www.holysanity.com.au, “Holy Sanity”; in this policy we explain how we will treat your personal information.
1.2 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit Holy Sanity. By visiting Holy Sanity and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
2. Collecting personal information
2.1 We may collect, store and use the following of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) information that you provide to us when using the links on Holy Sanity, or that is generated in the course of the use of those links (including the timing, frequency and pattern of use;
(c) information that you post to Holy Sanity for publication on the internet (including your user name, your profile pictures and the content of your posts);
(d) information contained in or relating to any communications that you send to us or send through Holy Sanity (including the communication content and meta data associated with the communication);
(e) any other personal information that you choose to send to us;
2.2 Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
3. Using your personal information
3.1 Personal information submitted to us through Holy Sanity will be used for the purposes specified in this policy or on the relevant pages of the website.
3.2 We may use your personal information to:
(a) administer Holy Sanity;
(b) personalise Holy Sanity for you;
(c) enable your use of the services and products available on Holy Sanity;
(l) deal with enquiries and complaints made by or about you relating to Holy Sanity;
(m) keep Holy Sanity secure and prevent fraud;
(n) verify compliance with the terms and conditions governing the use of Holy Sanity (including monitoring private messages sent through Holy Sanity private messaging service);
3.3 If you submit personal information for publication on Holy Sanity, we will publish and otherwise use that information in accordance with the licence you grant to us.
3.4 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
4. Disclosing personal information
4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
4.2 We may share your personal information with our affiliated or related entities in order to provide you with seamless and enhanced services. This sharing is intended to improve our overall customer experience, streamline operations, and offer you a wider range of products and services that align with your preferences.
4.3 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
4.4 Except as provided in this policy, we will not provide your personal information to third parties.
5. International data transfers
5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
5.2 Personal information that you publish on Holy Sanity or submit for publication on Holy Sanity may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
5.3 You expressly agree to the transfers of personal information described in this Section 5.
6. Retaining personal information
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
7. Security of your personal information
7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
7.3 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.4 You are responsible for keeping the password you use for accessing Holy Sanity confidential; we will not ask you for your password (except when you log in to Holy Sanity).
8. Amendments
8.1 We may update this policy from time to time by publishing a new version on Holy Sanity.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
9. Your rights
9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your driver’s licence).
9.2 We may withhold personal information that you request to the extent permitted by law.
9.3 You may instruct us at any time not to process your personal information for marketing purposes.
10. Third party websites
10.1 Holy Sanity includes hyperlinks to, and details of, third party websites.
10.2 We have no control over, and are not responsible for, the privacy policies of third parties.
11. Updating information
11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
12. Cookies
12.1 Holy Sanity uses cookies.
12.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
12.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
12.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
12.5 We use both session and persistent cookies on Holy Sanity.
12.6 The names of the cookies that we use on Holy Sanity, and the purposes for which they are used, are set out below:
(a) we use both session and persistent cookies on Holy Sanity to recognise a computer when a user visits the website / track users as they navigate the website / improve the website’s usability / analyse the use of the website / administer the website / prevent fraud and improve the security of the website / personalise the website for each user / target advertisements which may be of particular interest to specific users;
12.7 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
(b) in Firefox (version 24) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
(c) in Chrome (version 29), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
12.8 Blocking all cookies will have a negative impact upon the usability of many websites.
12.9 If you block cookies, you will not be able to use all the features on Holy Sanity.
12.10 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
(b) in Firefox (version 24), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
(c) in Chrome (version 29), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.
12.11 Deleting cookies will have a negative impact on the usability of many websites.
13. Our details
13.1 This website is owned and operated by Holy Sanity.
13.2 We are registered in Australia under ABN 88 438 089 401 and principal place of business is at 2/16 The Link, Mill Park, Victoria, Australia, 3082.
13.3 You can contact us by writing to the business address given above, by using the Holy Sanity contact form, by email to yourfriends@www.holysanity.com.au or by telephone on 1300 HOLY SANITY.
14. Contact us
14.1 If you have any questions about our Privacy Policy, please feel free to reach out to our friendly Customer Support team at yourfriends@holysanity.com.au. We're here to assist you and make your shopping experience enjoyable.
Holy Sanity | 2/16 The Link, Mill Park, 3082 | Phone: 1300 HOLY SANITY |
Copyright Holy Sanity | All Rights Reserved